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Olympus Platform Product Guide

Internal guide for all NebusAI employees on Olympus Platform—the infrastructure foundation that powers our Commerce, Operations, and AI suites.

Product Overview​

What is Olympus Platform?​

While Commerce and Operations are the "Apps", Olympus Platform is the "Operating System". It handles the complex infrastructure that allows us to serve 5-location franchises and 5,000-location enterprises with equal reliability.

ComponentDescription
Core InfrastructureMulti-tenancy, RBAC, Billing, and Global Compliance.
Olympus EdgeOffline-first architecture and IoT Device Management (MDM).
Developer EcosystemApp Marketplace and API Gateway for 3rd party integrations.
Vision AI PlatformCamera infrastructure and edge inference engine.

Core Capabilities​

1. Enterprise Foundation​

The bedrock of trust for large brands.

Key Features:

  • Hierarchical Tenancy: Manage complex org charts (Brand -> Region -> District -> Store). Settings cascade down, data rolls up.
  • Advanced RBAC: Granular permissioning (e.g., "Can view reports but cannot refund >$50").
  • White Labeling: Complete rebranding for Enterprise clients (Custom App Icon, Colors, Domain).
  • Compliance: SOC 2 Type II, GDPR, CCPA, and PCI-DSS Level 1 certified.

2. Olympus Edge & IoT​

"The Cloud on the Ground."

Key Features:

  • Offline Resilience: Deploys a local "Mini-Cloud" to the store. If internet fails, the store runs 100% offline for days (including payments and printing).
  • Device Management (MDM): Remotely update, reboot, and troubleshoot 10,000+ terminals, KDS screens, and printers.
  • IoT Gateway: Connects "dumb" devices (Legacy Ovens, Thermostats) to the cloud for monitoring.
  • Hardware Health: Proactive battery and paper alerts before they disrupt service.

3. Developer Ecosystem (Epic #1319)​

Turning our product into a Platform.

Key Features:

  • App Marketplace: A store where restaurants can install 3rd party apps (Loyalty, Accounting, Staffing).
  • Developer Portal: Self-service documentation and API keys for partners.
  • Monetization: We take a 30% rev-share on apps sold in our marketplace.
  • Sandbox Environment: Safe testing grounds for developers.

4. Vision AI Infrastructure (Epic #1325)​

The hardware behind the magic.

Key Features:

  • Camera Streams: Ingests RTSP feeds from standard security cameras.
  • Edge Inference: Runs AI models LOCALLY on the Edge server (low latency, no bandwidth cost).
  • Privacy First: Blur faces and process data on-premise; only metadata sends to cloud.

Competitive Differentiation​

FeatureThe Competitor GapThe Olympus Advantage
TenancyMost platforms are flat (Store A vs Store B).Hierarchical: We model the true corporate structure.
Offline"Offline Mode" usually means "Cash Only" and "No Sync".True Edge: Full functionality, including credit cards and local server sync.
OpennessClosed gardens (Toast) charge high fees for integration.Open API: We encourage developers to build on us.
ResilienceCloud-only systems break when ISP fails.Local First: We survive total network outages.

Sales Playbook Highlights​

The Pitch: "You wouldn't run a Fortune 500 company on a hobbyist server. Olympus Platform gives you the 'Enterprise Grade' security, hierarchy, and reliability that global brands demand, even if you only have 5 locations today. It grows with you without breaking."

Quick Qualifiers (Enterprise):

  • "How do you push menu updates to all 500 locations?"
  • "What happens to your KDS when the internet cuts out during Friday rush?"
  • "Do you need custom integrations that your current POS doesn't support?"

Verified against v1.0 release.