Future Industry Apps Product Guide
Internal guide for NebusAI employees on our Phase 4 industry vertical expansion strategy, covering Olympus Retail, Olympus Salon & Spa, and the unified platform approach.
Expansion Strategy Overview
Platform Philosophy
Our expansion leverages the Olympus Cloud Platform core to rapidly deploy industry-specific applications:
┌─────────────────────────────────────────────────────────────────┐
│ OLYMPUS CLOUD PLATFORM EXPANSION │
├─────────────────────────────────────────────────────────────────┤
│ │
│ ┌─────────────────────────────────────────────────────────┐ │
│ │ OLYMPUS CLOUD CORE PLATFORM │ │
│ │ ───────────────────────────────────────────────────── │ │
│ │ Auth │ Tenancy │ RBAC │ Billing │ AI │ Analytics │ │
│ └─────────────────────────────────────────────────────────┘ │
│ │ │
│ ┌────────────────────┼────────────────────┐ │
│ ▼ ▼ ▼ │
│ ┌─────────┐ ┌─────────┐ ┌─────────┐ │
│ │Restaurant│ │ Retail │ │ Salon │ │
│ │Revolution│ │ │ │ & Spa │ │
│ │ ✅ Live │ │Phase 4 │ │Phase 4 │ │
│ └─────────┘ └─────────┘ └─────────┘ │
│ │
│ Future Verticals: │
│ ┌─────────┐ ┌─────────┐ ┌─────────┐ ┌─────────┐ │
│ │Fitness │ │Healthcare│ │Services │ │Hospitality│ │
│ │ Gyms │ │ Clinics │ │ Field │ │ Hotels │ │
│ └─────────┘ └─────────┘ └─────────┘ └─────────┘ │
│ │
└─────────────────────────────────────────────────────────────────┘
Core Platform Reuse
| Component | Reuse Level | Industry Customization |
|---|---|---|
| Authentication | 100% | None needed |
| Multi-tenancy | 100% | Industry-specific settings |
| RBAC/Permissions | 90% | Industry roles |
| Billing/Payments | 95% | Industry pricing models |
| AI Infrastructure | 85% | Industry-specific training |
| Analytics | 80% | Industry KPIs |
| Mobile Framework | 100% | Shell configurations |
| Offline/Edge | 100% | None needed |
Olympus Retail
Overview
| Attribute | Value |
|---|---|
| Target Market | Retail stores, boutiques, pop-ups |
| Phase | Phase 4 (2026) |
| Status | Design & Planning |
| Competitors | Square, Shopify POS, Lightspeed |
| Differentiator | AI inventory, unified online/offline |
Target Customers
| Segment | Description | Size |
|---|---|---|
| Boutique Retail | Fashion, accessories, specialty | Primary |
| Electronics | Tech, gadgets, phones | Primary |
| Grocery/Convenience | Small grocers, convenience stores | Secondary |
| Pop-Up/Events | Temporary retail, markets | Secondary |
| Multi-Location | Retail chains (5-50 locations) | Enterprise |
Core Features (Planned)
Point of Sale
- Barcode scanning - Camera and hardware scanner support
- Product search - Fast SKU and name lookup
- Cart management - Add, remove, modify items
- Discount application - Percentage, dollar, BOGO
- Returns/exchanges - Full return workflow
- Gift receipts - Optional gift receipt printing
Inventory Management
- Stock tracking - Real-time inventory levels
- Purchase orders - Vendor ordering workflow
- Receiving - Check-in and variance handling
- Transfer - Multi-location inventory transfer
- AI reordering - Automatic reorder suggestions
- Cycle counting - Scheduled inventory audits
E-commerce Integration
- Unified inventory - Single source of truth
- Buy online, pickup in store (BOPIS)
- Ship from store - Fulfill online orders from retail
- Inventory sync - Real-time stock levels online
- Order management - Unified order view
Customer Management
- Customer profiles - Purchase history, preferences
- Loyalty programs - Points, rewards, tiers
- Marketing - Email, SMS campaigns
- Gift cards - Issue and redeem
- Clienteling - Sales associate tools
Competitive Positioning
| Competitor | Their Strength | Our Advantage |
|---|---|---|
| Square | Simplicity, brand | AI inventory, better analytics |
| Shopify POS | E-commerce integration | Unified platform, offline capability |
| Lightspeed | Retail-specific features | AI-powered operations, modern UX |
| Clover | Hardware ecosystem | Software flexibility, BYOD |
Pricing Strategy (Draft)
| Tier | Price | Target |
|---|---|---|
| Starter | $49/mo | Single location, basic POS |
| Growth | $99/mo | Inventory, e-commerce sync |
| Pro | $199/mo | Multi-location, advanced AI |
| Enterprise | Custom | 10+ locations, custom features |
Technical Architecture
Reusing from Restaurant Revolution:
- Commerce Service (orders, payments, inventory)
- Platform Service (tenancy, RBAC, settings)
- AI Service (recommendations, forecasting)
- Flutter Shells (Staff, Kiosk, Customer)
New components needed:
- Barcode/SKU management module
- E-commerce sync service
- Retail-specific analytics
- Clienteling features
Olympus Salon & Spa
Overview
| Attribute | Value |
|---|---|
| Target Market | Salons, spas, barbershops, wellness |
| Phase | Phase 4 (2026) |
| Status | Design & Planning |
| Competitors | Vagaro, Mindbody, Square Appointments |
| Differentiator | AI scheduling, unified experience |
Target Customers
| Segment | Description | Size |
|---|---|---|
| Hair Salons | Styling, cuts, color | Primary |
| Spas | Massage, facials, wellness | Primary |
| Barbershops | Men's grooming | Primary |
| Nail Salons | Manicure, pedicure | Secondary |
| Med Spas | Aesthetic treatments | Secondary |
| Fitness Studios | Yoga, pilates, boutique | Secondary |
Core Features (Planned)
Appointment Booking
- Online booking - Customer self-service
- Walk-in management - Handle walk-ins intelligently
- Recurring appointments - Standing bookings
- Waitlist - Automatic slot notification
- AI scheduling - Optimal provider matching
- Buffer time - Setup/cleanup time management
Provider Management
- Staff calendars - Individual availability
- Skills/services - Provider-service mapping
- Commission tracking - Percentage and flat
- Performance metrics - Utilization, revenue
- Schedule preferences - Preferred hours, days off
- Certification tracking - License expiration alerts
Client Management
- Client profiles - History, preferences, notes
- Service history - Complete treatment record
- Product recommendations - AI-powered suggestions
- Loyalty programs - Points, packages, memberships
- Communication - Confirmations, reminders, follow-ups
- Forms - Digital intake, consent forms
Point of Sale
- Service checkout - Tip handling, split payments
- Retail sales - Products at checkout
- Packages/memberships - Prepaid services
- Gift cards - Issue and redeem
- Inventory - Retail and professional products
Marketing & Growth
- Automated reminders - Reduce no-shows
- Re-booking prompts - "Book your next appointment"
- Reviews - Request and manage reviews
- Referral programs - Client referral tracking
- Email/SMS campaigns - Targeted marketing
Competitive Positioning
| Competitor | Their Strength | Our Advantage |
|---|---|---|
| Vagaro | Feature depth | Modern UX, AI scheduling |
| Mindbody | Fitness focus | Broader wellness, unified platform |
| Square Appointments | Simplicity | More features, better AI |
| Fresha | Free booking | Full business management |
Pricing Strategy (Draft)
| Tier | Price | Target |
|---|---|---|
| Solo | $29/mo | Individual practitioners |
| Team | $79/mo | 2-5 providers |
| Salon | $149/mo | 6-15 providers |
| Enterprise | Custom | Multi-location, franchises |
Technical Architecture
Reusing from Restaurant Revolution:
- Platform Service (tenancy, RBAC, settings)
- Commerce Service (payments, gift cards)
- AI Service (scheduling optimization)
- Flutter Shells (Staff, Customer)
New components needed:
- Appointment booking engine
- Provider availability management
- Service catalog with duration/pricing
- Commission calculation engine
- Treatment notes/forms
Olympus AndroidOS
Overview
| Attribute | Value |
|---|---|
| Target Market | All Olympus devices |
| Phase | Phase 4 (2026) |
| Status | Research & Planning |
| Competitors | Custom Android forks |
| Differentiator | Purpose-built for business |
Concept
A custom Android distribution optimized for Olympus hardware and applications:
- Kiosk mode - Locked-down for customer use
- POS mode - Optimized for staff terminals
- Signage mode - Digital menu boards
- Edge integration - Deep OlympusEdge integration
- MDM built-in - Remote management from day one
Target Devices
| Device Type | Use Case | Priority |
|---|---|---|
| Tablets | POS, Kiosk, KDS | High |
| Phones | Mobile staff apps | Medium |
| Purpose-built terminals | Dedicated POS hardware | High |
| Signage displays | Menu boards | Medium |
Sales Positioning
Multi-Industry Pitch
For Prospects in Non-Restaurant Industries:
"Olympus Cloud is a unified business platform that started with restaurants—one of the most operationally complex industries. We've solved scheduling, inventory, payments, AI operations, and offline capability for an industry that demands real-time performance. Now we're bringing those same capabilities to [retail/salon/spa], with industry-specific features built on our proven platform."
Key Differentiators Across All Verticals
| Differentiator | Value Proposition |
|---|---|
| AI-First | Not bolted on—built from ground up |
| Offline-Capable | Never lose a transaction |
| Unified Platform | One vendor for all business needs |
| Modern UX | Consumer-grade experience |
| Hardware Flexible | BYOD or recommended devices |
| Multi-Location Ready | Enterprise features from day one |
Sales Playbook for Future Verticals
Discovery Questions:
- "What systems are you currently using for [scheduling/inventory/POS]?"
- "How much time do you spend reconciling between systems?"
- "What happens when your internet goes down?"
- "How do you handle [industry-specific pain point]?"
Demo Approach:
- Show Restaurant Revolution to demonstrate platform maturity
- Explain how core features translate to their industry
- Discuss timeline and early adopter program
Support Preparation
Training Roadmap
| Phase | Training Focus |
|---|---|
| Pre-Launch | Industry fundamentals, competitor landscape |
| Beta | Product features, common issues |
| GA Launch | Full certification, escalation paths |
| Ongoing | Feature updates, advanced troubleshooting |
Knowledge Base Expansion
Each new vertical requires:
- Industry-specific troubleshooting guides
- Common workflows documentation
- Integration guides (industry-specific partners)
- Best practices content
Support Tiers
| Vertical | L1 Support | L2+ Support |
|---|---|---|
| Retail | Shared with Restaurant | Dedicated team |
| Salon & Spa | Shared with Restaurant | Dedicated team |
Engineering Roadmap
Phase 4 Timeline (Draft)
Q1 2026: Design & Architecture
├── Industry requirements gathering
├── Core platform extensions
└── Shell configurations
Q2 2026: Development
├── Retail MVP development
├── Salon MVP development
└── Shared component extraction
Q3 2026: Beta
├── Retail beta (select partners)
├── Salon beta (select partners)
└── Feedback integration
Q4 2026: GA Launch
├── Retail general availability
├── Salon general availability
└── Marketing launch
Platform Enhancements Required
| Enhancement | Benefit | Priority |
|---|---|---|
| Service booking engine | Salon, Fitness, Services | High |
| Barcode/SKU system | Retail, Inventory | High |
| Provider availability | Any appointment-based | High |
| Clienteling tools | Retail, Salon | Medium |
| Membership management | Fitness, Spa, Wellness | Medium |
Customer Success Preparation
Onboarding Playbooks (To Be Developed)
| Vertical | Key Onboarding Steps |
|---|---|
| Retail | Inventory import, POS training, e-commerce sync |
| Salon | Service catalog, provider setup, booking config |
Success Metrics by Vertical
| Vertical | Key Metrics |
|---|---|
| Retail | GMV, inventory turns, shrink rate |
| Salon | Booking rate, utilization, rebooking rate |
Product Knowledge for All Teams
Why Multiple Verticals?
- Leverage Platform Investment - Core platform serves all industries
- Faster Time to Market - 70%+ code reuse
- Operational Efficiency - Shared support, infrastructure
- Cross-Sell Opportunities - Multi-business customers
- Market Expansion - TAM grows 10x beyond restaurants
What Stays the Same Across Verticals
| Component | Consistency |
|---|---|
| Mobile Apps | Same Flutter framework, shell architecture |
| AI/ML | Same ACP Router, model tiers |
| Payments | Same Stripe integration |
| Analytics | Same ClickHouse backend |
| Offline | Same OlympusEdge architecture |
| Support | Same Zendesk, escalation paths |
What Changes Per Vertical
| Component | Customization |
|---|---|
| Terminology | "Order" vs "Appointment" vs "Transaction" |
| Workflows | Industry-specific processes |
| Reports | Industry KPIs and benchmarks |
| Integrations | Industry-specific partners |
| Compliance | Industry regulations |
Key Contacts
| Role | Contact | Questions About |
|---|---|---|
| Product (Retail) | #retail-product Slack | Features, roadmap |
| Product (Salon) | #salon-product Slack | Features, roadmap |
| Engineering | #platform-eng Slack | Technical questions |
| Sales Strategy | sales-leadership@nebusai.com | Go-to-market |
| Marketing | marketing@nebusai.com | Positioning, assets |
Quick Reference
Planned Launch Timeline
| Product | Beta | GA | Status |
|---|---|---|---|
| Restaurant Revolution | - | Live | ✅ Production |
| Creator Revolution | - | Live | ✅ Production |
| Olympus Workforce | - | Live | ✅ Production |
| Olympus Retail | Q3 2026 | Q4 2026 | 📋 Planning |
| Olympus Salon & Spa | Q3 2026 | Q4 2026 | 📋 Planning |
| Olympus AndroidOS | Q4 2026 | 2027 | 🔬 Research |
Market Size (TAM)
| Vertical | US Market | Global |
|---|---|---|
| Restaurant | $18B | $50B |
| Retail | $25B | $70B |
| Salon & Spa | $8B | $20B |
| Fitness | $6B | $15B |
Last Updated: January 2026 | Version 1.0 Questions? #platform-strategy on Slack